Sign up and activate your guide
Create your account, enter billing details and complete the one-time purchase. Shortly after, you will get access to your personal area and the dedicated guide link to share with your guests.
Digital guide for hotels, B&Bs and holiday homes
Your digital reception in one link
With Ospite.Smart you create an intelligent digital guide for your property: Wi‑Fi, schedules, house rules, maps, services, local tips and contacts — always up to date and accessible from any smartphone. Fewer repetitive questions, more time to offer true hospitality.
- Set up in minutes
- Custom, multilingual link
- One-time payment, no monthly fee
Made for people in hospitality
The market for apps and platforms in the guest experience is growing by double digits every year: travelers increasingly expect simple, immediate digital information during their stay. Ospite.Smart brings this experience to independent hotels, B&Bs and holiday homes.
Hotels, B&Bs and short stays
Wi‑Fi, breakfast times, house rules, parking and directions: everything organized in one digital guide, ready to share before arrival.
Guests always informed
Guests open the link on their phone and find everything they need, without having to message or call you for every doubt.
Ideal for independent properties
A simple, ready-to-use solution without the complexity of large chains: designed for owners, property managers and small facilities who want to take a quality step forward.
How it works Ospite.Smart
From creating the guide to sharing it with guests: everything in three simple steps, no technical skills needed. Content can be added in Italian, English and French.
Add content and customize
From your panel, add Wi‑Fi, check‑in/check‑out, house rules, maps, tips for restaurants and local activities, extra services and documents. Customize your logo, colors and language (Italian/English) in just a few clicks.
Share the link with your guests
Share the guide via WhatsApp, email, SMS or by scanning the QR code in the room. Every guest always has all the information at hand to enjoy a simple, stress-free stay.
Why choose Ospite.Smart
Improves guests’ experience
Guests can find answers to the most common questions on their own: Wi‑Fi, breakfast, schedules, parking, how to arrive. Less frustration for them, fewer interruptions for you.
Reduces repetitive questions
No more copy-paste messages like “What is the password?”, “What time is check‑out?” or “Where can I park?”. Everything is already written and organized in your digital guide.
Promotes services and activities
You can suggest restaurants, tours, local experiences and extra services (transfers, late check‑out, tastings) to increase revenue for every stay.
Simple, secure and no subscription
Modern technology, protected data, and a one-time payment of 20 €: no monthly fees, no hidden renewals. Update your guide whenever you want.
Save time every week
Many properties receive dozens of identical messages every week. With Ospite.Smart you automate a large part of the communication and can focus on your guests.
Less chat, more hospitality
The guide becomes the official reference for your guests: you stop rewriting the same information, and they have everything clear from day one.
Smoother check-ins
Send the link before arrival: guests know how to get there, where to park, how to access your property and what to expect during their stay.
More positive reviews
A well-organized, smooth experience leads to more 5-star reviews and better visibility on OTA platforms and search engines.
A more organized team
Everyone on staff has the same up-to-date information: fewer miscommunications, clearer procedures, and smoother handovers between people managing the property.
A small investment, clear results
One-time activation fee, no monthly subscription. Your guide stays online and can be updated over time, with no recurring costs.
20 € one-time
Everything included: a personalized guide with your name and logo, a dedicated link, content in Italian, English and French, up to 10 sections, and unlimited updates. Have a discount code? Enter it during checkout.
- Dedicated web address (e.g. /v/yourproperty)
- Customizable logo and colors
- Up to 10 sections with texts and documents
- Content in Italian, English and French
- Unlimited changes, no subscription
Secure payment by card or PayPal. Already registered? Log in and update your platform.
Ready to simplify your guest experience? Create your guide in just a few minutes.
Get started — simple and fastReal live demos
Preview three fully working demos (Hotel, Holiday Home and Agriturismo). The public page includes IT/EN/FR content.
Boutique Hotel La Terrazza
Wi‑Fi, arrival timing, house rules and contacts in one smart guide.
Wi‑Fi
Check‑in/out
House rules
Open the guide preview
Casa al Mare Rosa dei Venti
Simple access, house rules and local tips to feel at home.
Access
House rules
Local tips
Open the guide preview
Tenuta Verde di Collina
Countryside check‑in with practical details and local experiences.
Wi‑Fi
Check‑in/out
Local tips
Open the guide preview
What facilities using Ospite.Smart say
A few examples of how a simple digital guide improved the guest experience and everyday work.
Marco B. – Boutique Hotel, Firenze
“Ospite.Smart reduced our guests’ repetitive questions by 70%. Now guests find everything in the digital guide and we can focus on welcoming them.”
Laura G. – B&B, Milano
“Finally, a simple solution. Guests love having all the information on their phone, from arrival to check‑out.”
Davide R. – Case vacanza, Lago di Garda
“We added restaurants and local activities and many guests use them. Great too for promoting our extra services.”
Giulia F. – Agriturismo, Toscana
“The digital guide is now part of our check‑in. Guests arrive already informed and everything feels smoother.”